majur4d Privacy Policy

This page describes what we collect when you use majur4d and how we keep that data protected. We collect personal information during account registration, KYC verification, and gameplay. We use this data to verify your identity, process payments (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), comply with anti-money-laundering regulations, and settle bets on Liga 1, Piala Indonesia, Piala AFF, Champions League, and other markets.

Our privacy practices comply with applicable data-protection standards in the jurisdictions where we operate. We encrypt all personal data, limit access to authorized staff, and do not sell your information to third parties. You have the right to request access to your data, ask for corrections, or request deletion where applicable law permits.

majur4d operates only where local law permits. By using our platform, you confirm that you have read and accepted this privacy policy.

What Data We Collect on majur4d

We collect personal data in several categories. During account registration, we collect your email address, phone number, legal name, date of birth, and username. During KYC verification, we collect your national ID number, residential address, and copies of government-issued identification (KTP, passport, or driving licence). We also collect proof of address (utility bill or bank statement dated within three months) and a selfie photograph holding your ID.

During gameplay and account use, we collect your betting history, game-play records, deposit and withdrawal transactions, IP address, device type, and browser information. We log all login attempts, password changes, and account modifications. We also record the time and date of each transaction for audit and compliance purposes.

Data categories we collect

Identity data: name, date of birth, national ID number
Contact data: email, phone number, residential address
Financial data: payment method, transaction history, account balance
Technical data: IP address, device type, browser, login history
Behavioral data: betting history, game-play records, account activity

How We Use Your Data

We use your personal data for five primary purposes. First, we verify your identity and confirm eligibility under applicable law in your jurisdiction. Second, we process deposits and withdrawals through payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). Third, we comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. Fourth, we detect and prevent fraud, collusion, and account abuse. Fifth, we settle bets according to official tournament results and maintain account records for dispute resolution.

We do not use your data for marketing without your explicit consent. We do not share your personal data with third parties except as required by law or to execute payments through licensed processors. We do not sell your data to data brokers or advertising networks.

Third-Party Data Processors

We work with third-party service providers to deliver majur4d services. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your payment information to process deposits and withdrawals. Identity-verification providers receive your ID scans and biometric data to confirm your identity. These processors are contractually bound to protect your data and use it only for the purposes we specify.

Our servers may sit outside your jurisdiction. Data transfers across borders comply with applicable data-protection standards. We do not transfer data to jurisdictions with inadequate data-protection frameworks without additional safeguards.

How Long We Keep Your Data

We retain personal data for as long as your account is active. After account closure, we retain financial records (deposits, withdrawals, bets) for a minimum of five years per regulatory requirements. We retain identity documents (ID scans, proof of address) for three years after account closure. We retain technical logs (IP addresses, login history) for one year after account closure.

We may retain data longer if required by law or if a dispute, investigation, or legal claim is pending. Once retention periods expire, we securely delete or anonymize your data.

Your Rights Regarding Your Data

You have the right to request access to all personal data we hold about you. Submit a written request through our contact pagewe will provide a copy within 10 business days. You have the right to request correction of inaccurate or incomplete information. You have the right to request deletion of your data where applicable law permits, subject to legal retention obligations.

You have the right to object to processing of your data for marketing purposes. You have the right to data portability—we can transfer your data to another service provider in a structured, machine-readable format. To exercise any of these rights, contact our support team via the contact page with subject line "Data Rights Request".

Cookies and Tracking Technologies

We use cookies to remember your login session, store your preferences, and track your activity on majur4d for security and analytics purposes. Session cookies expire when you close your browser. Persistent cookies remain on your device for up to one year. We use both first-party cookies (set by majur4d) and third-party cookies (set by analytics providers) to understand how users interact with our platform.

You can disable cookies in your browser settings, but this may limit functionality on majur4d. We do not use cookies to track you across other websites. We do not sell cookie data to advertisers.

Data Security on majur4d

We encrypt all personal data during transmission (using TLS/SSL) and at rest (using AES-256 encryption). We store data on secure servers with restricted physical and digital access. We implement role-based access controls; only authorized staff members can access sensitive data. All data access is logged and audited.

We conduct regular security assessments and penetration testing. We maintain incident-response procedures and notify users of data breaches within 72 hours where required by law. Despite our security measures, no system is completely secure; we cannot guarantee absolute protection against all threats.

Contact Us About Privacy

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have mishandled your personal information, contact our support team via the contact pageWe respond to privacy inquiries within 10 business days. For formal data-protection complaints, you may also contact the relevant data-protection authority in your jurisdiction.

Changes to This Privacy Policy

We may update this privacy policy at any time. Changes become effective when we publish them on majur4d. Material changes (such as new data uses or third-party sharing) are announced in your account dashboard and via email where practicable. Continued use of majur4d after changes are published means you accept the updated policy.

Jurisdiction and Applicable Law

majur4d operates only where local law permits. Our privacy practices comply with applicable data-protection standards in the jurisdictions where we operate. If you are located in a jurisdiction with specific data-protection requirements (such as GDPR-equivalent frameworks), we comply with those requirements. If local law conflicts with this privacy policy, local law takes precedence.

For more information about our account policies and terms of service, visit our terms and conditions page. For legal inquiries, see our legal notice

Legal and Jurisdiction Framework

Service availability

We at majur4d operate our platform only in jurisdictions where online gaming and sportsbook services are permitted by applicable law. We do not determine legality on behalf of users; that responsibility rests with each individual account holder. Our service terms state clearly that majur4d is available only where local law permits. We monitor regulatory changes in our primary service regions and will suspend or restrict access if a jurisdiction changes its legal framework. We encourage all prospective users to verify the legal status of online entertainment platforms in their own territory before registering. Regulatory environments vary significantly across Southeast Asia, and what is permitted in one region may be restricted in another. majur4d does not market its services in jurisdictions where we have identified legal restrictions. If you are uncertain about the legality of using our platform in your location, we recommend consulting a legal professional or your local gaming regulator. We take jurisdiction compliance seriously and maintain records of regulatory changes affecting service availability. Our data collection and retention practices comply with the legal requirements of each jurisdiction where we operate.

Account eligibility

Account eligibility on majur4d is determined by applicable law in each user's jurisdiction. We require all account holders to meet the age and legal-capacity thresholds set by their local regulations. During account creation, users confirm that they meet their jurisdiction's eligibility criteria. We do not specify a universal age requirement; instead, we rely on users to self-declare compliance with local law. Our KYC process verifies that your name, date of birth, and ID number match your submitted documentation. We use this information to confirm that you are legally entitled to open an account in your territory. If your jurisdiction sets an age minimum (commonly 18 or 21 years), you must be at least that age. If you are not of legal age in your territory, you may not register. majur4d reserves the right to suspend or close accounts where we have reasonable grounds to believe the account holder does not meet local eligibility criteria. Falsifying identity information during KYC violates our terms and may result in account closure and forfeiture of funds. We do not collect or process data from users who do not meet eligibility requirements.

Local-law responsibility

Users of majur4d are solely responsible for verifying that their access and use of our platform comply with applicable law in their jurisdiction. We do not provide legal advice, and we cannot advise whether online gaming is legal where you live. You must independently assess the legal status of online sportsbooks and casinos in your territory before you register. majur4d operates only where we believe local law permits; however, regulatory frameworks change, and you may move to a different jurisdiction. If the law in your territory changes to restrict online gaming, or if you move to a jurisdiction where such services are restricted, you must stop using majur4d. We will cooperate with legal authorities and suspend access if required by law. You acknowledge that using majur4d in a jurisdiction where it is prohibited may expose you to legal consequences, which majur4d is not responsible for. We recommend users in regions with uncertain or changing regulations consult local gaming authorities or legal counsel before registering. Your continued use of majur4d constitutes your affirmation that you comply with all applicable laws in your jurisdiction.

Data and privacy scope

We collect personal data for account verification, fraud prevention, payment processing, and regulatory compliance. During KYC, we collect your legal name, date of birth, phone number, email address, residential address, national ID number, and copies of government-issued identification. We also record your game-play history, bet records, deposit and withdrawal transactions, and IP addresses for security and audit purposes. This data is encrypted and stored in secure databases with access limited to authorized staff members. We retain financial records (deposits, withdrawals, bets) for a minimum of five years per regulatory requirements. Personal identification documents are typically retained for the duration of your account plus three years after closure. You may request access to all data majur4d holds about you by submitting a written request through our contact formwe will provide a copy within 10 business days. You may also request correction of inaccurate information or deletion of data where applicable law permits. Our full privacy policy details data retention periods, third-party sharing (limited to payment processors and legal authorities), and your rights under applicable data protection regulations.

Contact for legal inquiries

For legal questions, compliance inquiries, or formal requests related to data access and privacy, contact majur4d through our contact pageMark your inquiry with "Legal Inquiry" in the subject line so it is routed to our legal department. We respond to formal legal requests within 5 business days. For urgent matters (account suspension, payment disputes, regulatory questions), you may also reach our support team via email or in-app chat during business hours (Monday–Friday, 10 AM to 6 PM Jakarta time). We maintain a compliance log of all legal inquiries and our responses for regulatory audit purposes. If you are a government agency or regulator seeking information about majur4d or a specific account, please submit your request through official channels. We cooperate with legal authorities and will respond to lawful requests for information in accordance with applicable law. Users may also access our terms and conditions and legal notice for detailed information on our policies, dispute resolution procedures, and applicable regulations.